Impact Sports + Media (“we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, www.impactsports.co.uk.

1. Who we are

Impact Sports + Media is the data controller responsible for the personal information we collect through this website.

If you have any questions about how we use your personal information, you can contact us using the details below:

Impact Sports + Media
Eden Point, Three Acres Lane, Cheadle Hulme, United Kingdom, SK8 6RL
Email: enquiries@impactsports.co.uk

2. Information we collect

We may collect personal information that you provide to us when you use our website or contact us. This may include:

  • Your name
  • Company name
  • Email address
  • Telephone number
  • Postal address
  • Any information you include in an enquiry or message

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information and information about how you use our website.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries or requests you send to us
  • Provide information about our products and services
  • Communicate with you where necessary
  • Improve and maintain our website
  • Understand how visitors use our website
  • Monitor website performance and security
  • Comply with our legal and regulatory obligations

We will only use your personal information where we have a lawful basis for doing so under applicable data protection legislation.

4. Our lawful basis for processing your information

Depending on how you interact with us, we may process your personal information because:

It is necessary to respond to your request. Where you contact us with an enquiry, we may need to use your information to respond to you.

We have a legitimate interest. We may use information to operate, improve and secure our website and business, provided this does not override your rights and interests.

You have given consent. Where required, we will ask for your consent before using your information for certain purposes, such as non-essential cookies or marketing communications.

We have a legal obligation. We may process your information where this is necessary to comply with our legal or regulatory responsibilities.

5. Contact forms and enquiries

If you submit an enquiry through our website, the information you provide will be used to respond to your request and provide any relevant information about our products or services.

We will not use your information for unrelated marketing purposes unless we have a lawful basis to do so and, where required, have obtained your consent.

6. Marketing communications

If you choose to receive marketing communications from us, we may use your contact details to send you information about our products, services, news and updates.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the relevant communication or by contacting us at enquiries@impactsports.co.uk.

7. Cookies

Our website uses cookies and similar technologies to help it function, understand how visitors use it and improve your experience.

Some cookies are essential for the website to operate, while others are used for analytics, functionality or other purposes.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

For more information about the cookies we use, please see our Cookie Policy.

8. Third-party services

We may use third-party services to operate and analyse our website or manage communications. These may include website hosting providers, analytics platforms, CRM systems, email marketing platforms and other technology providers.

9. How long we keep your information

We will only retain your personal information for as long as necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.

The length of time we keep information will depend on the type of information and why we need it.

When personal information is no longer required, we will securely delete or anonymise it.

10. Sharing your information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers where this is necessary to operate our website, provide our services, respond to enquiries or meet our legal obligations.

We may also disclose personal information where required to do so by law or where necessary to protect our rights, property or safety.

11. International transfers

Some of the third-party services we use may process or store information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable data protection legislation.

12. How we protect your information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no transmission of information over the internet can be guaranteed to be completely secure.

13. Your rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict how we use your information in certain circumstances
  • Object to certain types of processing
  • Request the transfer of your information to another organisation in certain circumstances
  • Withdraw consent where we rely on consent to process your information

If you would like to exercise any of these rights, please contact us using the details above.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you believe that your personal information has not been handled appropriately.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updates will be published on this page, with the “Last updated” date amended accordingly.

15. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Impact Sports + Media

Eden Point
Three Acres Lane
Cheadle Hulme
SK8 6RL

Email: enquiries@impactsports.co.uk